Campus Services

• The Brooklyn NYUCard Center is located inside of 2 MetroTech Center on the ground floor.
• All members of the community must carry their valid NYU ID card with them at all times. These cards must be scanned at each building entrance. Individuals are required to show their cards upon request to any Institute official.
• Using someone else’s ID cards is a violation of the Code of Conduct and will lead to disciplinary sanctions.
• All guests of NYU Tandon School of Engineering must be signed in by a host. The host is responsible for the actions of their guest. All guests must abide by the policies and procedures of the university.
• More information about NYU Cards

If you have lost an item or been told that DPS has possession of your item, please call Campus Safety at 212-998-1305 from 8 a.m. to 4 p.m. on weekdays or email anytime at lost.found@nyu.edu for assistance.

The School of Engineering's Brooklyn location is within MetroTech, a business and education center. MetroTech Business Improvement District (BID), a non-profit organization, provides security and other services for the area, including:

• 28 Public Safety Officers with special Patrol/Peace Officer status
• 24/7 patrols throughout the district
• Bicycle patrol program
• 23 closed-circuit TV monitors
• Sophisticated communications equipment that links BID with the New York Police Department
• Officer training provided by NYC Police Academy
• Area Police-Private Security Liaison (APPL) Hub
• District-wide Emergency Notification System

Green Lights are posted on NYU buildings that are open and staffed by an NYU Campus Safety Officer 24 hours a day, 7 days a week. You can enter one of these buildings at any time for assistance or if you’re feeling unsafe. Brooklyn Campus Green Light Buildings: 370 Jay Street, 5 MetroTech, 6 MetroTech.

The Department of Campus Safety is continuing its commitment to the safety and security of the NYU community through its emergency call box system. The box is located at 370 Jay Street @ Pearl Street.

Box Features:

• One button triggers an immediate response from the 24/7/365 Campus Safety command center
• A strobe light flashes when emergency button is pushed
• A blue light at the top of the box illuminates the surrounding area
• Two-way communication allows our campus safety officer to speak directly with you

You should push the emergency button if:

• You're feeling unsafe on campus.
• You feel your safety is being threatened.
• You feel as if you're being followed.
• You're experiencing an emergency.
• Your phone has died and you have an emergency.

What will happen when you push the emergency button:

• The emergency call box strobe light will flash, further illuminating the area.
• A member of the NYU Campus Safety team will answer your call and assist you in an emergency. The team is available 24/7/365.

Security coverage requests for special events can be made through CampusSafetyLink and its Security Staffing Request Form.

We encourage you to be aware of your surroundings, the people you encounter, and your personal property when you are on or off site. Here are some helpful and simple ways to improve your safety.

If You Live in NYU School of Engineering Dorms

• Have your ID with you at all times
• Keep your residence hall room locked
• Do not lend your keys or ID to anyone
• If you do bring valuables, store them in your personal room safe
• Have renters insurance
• Let people know where you are going
• Avoid being alone in isolated places such as the basement laundry room, deserted study lounges, etc

If You Live in the Surrounding Area:

• Have good locks on your doors and windows — and use them!
• Do not prop open doors. If someone is supposed to be in the building, they will have access.
• Do not hide extra keys in easily accessible places
• Do not let strangers into your home or apartment to use the telephone
• Have working lights at all entrances and turn them on after dark
• Let people know where you are going

When You Are Out

• Travel in groups, preferably with 3 or more people
• Don't carry a lot of money
• Be aware of your surroundings — don't wear headphones, read, talk on the phone, or do anything else that might distract you. If you observe anyone or anything suspicious, walk to where there are other people and call the police.
• Be careful when using outdoor ATMs at night or in unfamiliar locations
• Do not get in a car with someone who is sleepy or under the influence
• Refuse drinks from strangers
• Never become so intoxicated that you lose consciousness or awareness of your surroundings
• Avoid taking the train/bus at night alone
• When taking the subway, try to ride in the car with the conductor and avoid the last car

General Safety Tips

• Program emergency contact information into your cell phone under the listing "ICE" (In Case of Emergency) and carry an ICE identification card in your wallet or purse. This can assist first responders in contacting family and friends in the event of an emergency.
• Do not give out personal information to people you meet online
• Do not list personal contact info, such as your address, on publicly accessible websites

The NYU Client Services Center provides you with an immediate point of contact to respond to your facility needs. They evaluate, prioritize, dispatch and follow client work requests through to completion to ensure the standards for safe, high quality and cost effective building environments are met. You can call the Client Services Center for a variety of problems such as:

• Temperature Control
• Water leaks and dripping
• Leaky bathroom faucet
• Malfunctioning lights
• Smells & unpleasant odors

The NYU Client Services Center is the primary point of contact for service and maintenance requests for the University's buildings. If you have or see a need for maintenance service, please contact them at the following:

• Phone: 212-998-1001
• Email: contactcsc@nyu.edu
• NYU Facilities Portal

Custodial Services via CBS (Collins Business Services)

Any NYU student, staff or faculty can place a work order via the Client Service Center (contactcsc@nyu.edu). When submitting, please include the location and the nature of the issue. For more immediate issues, call 212-998-1001.

Shoulder Season: Managing Seasonal & Temperature Changes

With the change of seasons comes a change in outdoor temperature. While our facilities team works hard to provide comfortable and consistent temperature throughout all our spaces, here are some tips and resources to stay comfortable:

1. Keep windows closed in air-conditioned spaces
2. Dress appropriately – Having an extra layer to add or remove while transitioning from indoor and outdoor spaces can help to alleviate feeling too cold or too hot.
3. If you feel your space is outside of the anticipated temperature range of high-60’s to mid-70’s, please contact the FCM Client Services Center by phone at 212-998-1001, by email at contactcsc@nyu.edu, or by using their Online Work Request Form.

JRNY

Sponsoring Visitors & Vendors

To access campus buildings, visitors must be sponsored by a current NYU student, faculty member, or employee. A visitor includes someone who does not have an NYU Net ID or an NYU Card. They can be one-time guests, visiting scholars, guest lecturers, conference attendees, NYU alumni, or business vendors who provide goods or services to the University and are visiting campus temporarily.

Please ensure you are aware of the location and timing of your deliveries and that either you or a team member is on-site to accept them. Campus Safety, Facilities, and CBS will not sign for or accept deliveries.

The loading dock operates on a first-come, first-served basis. If you are expecting a large delivery and require additional time, please contact NYU Client Services at contactcsc@nyu.edu to make necessary arrangements. All vehicles are prohibited from parking in the loading dock unless a delivery is taking place.

370 Jay Street (Willoughby and Pearl Street)

During school days, Brooklyn Friends School will close through-traffic on Pearl Street between Willoughby Street and the NYU Loading Dock as per the following schedule:

• 7:45 AM - 9:00 AM: Student Drop-off - No through-traffic
• 2:45 PM - 3:30 PM: Student Pick-up - No through-traffic

5 MetroTech, 6 MetroTech & Wunsch (Jay Street and Johnson Street)

• Access to the loading is via the one-way street on Johnson Street.

1 MetroTech & 2 MetroTech (Rear of the Building - MetroTech Roadway)

• Loading dock and freight is open Monday - Friday; 8:00AM - 12:00PM, and 1:00PM - 5:00PM

NYU Owned Buildings - Only approved vendors via iBuy in are allowed on campus

NYU Leased Buildings - Please email tsoe-ops@nyu.edu for all required COI information and documents

• Relocations are coordinated by the Tandon Campus Operations team. NYU will retain movers to implement relocation of contents. Tandon IT and NYU IT will coordinate and assist with the relocation of desk phones and desktop PC’s.
• Your department will select Move Captains to facilitate the relocation. Your Move Captains will work with the Campus Operations team to allocate departmental files and communicate the move schedule.
• The main point of contact for the overall move and coordination will be the Campus Operations Project Manager assigned to the move. Please be mindful to include the PM on all communications.

Relocation Meetings

A series of meetings will be led by the Campus Operations Project Manager

Relocation Roster

A roster of occupants will be provided by the Department and Move Captain. This will be the main reference document for move logistics. It is important that all necessary details are provided and updated.

Floor Plans

Please tag all items and belongings to be moved by referencing the floor plans provided by Campus Operations.

Logistics Schedule

Post-Move Day 2 Process

• Furniture not coordinated with Campus Operations will not be moved. NYU will make every effort to repurpose furniture for future projects. Any exceptions will need to be approved by the Department chair and/or Tandon Office of the Dean.

Leased

• 1 MTC
• 2 MTC
• BNY

Owned

• 370 Jay St.
• 5 MTC
• 6 MTC
• Wunsch

Packing & Tagging

• Place the supplied moving labels on all items. Clearly indicate the office number or space number that they should be relocated to, using a permanent marker.

• Tag technology equipment including desktops, monitors, phones, and personal printers. You only need to power down your equipment when you leave at the end of the day before the move.

Discarding NYU Assets

• Your move coordinators will identify a room where all NYU-purchased assets that are no longer needed can be placed. All items placed in this room will be marked by the NYU Asset Management team for recycling. Hard drives will be wiped clean or destroyed.

• Do not place any perishables or waste in the room.

• Stack all equipment in a safe manner; do not block doorways.